How a Corporate Car Service Account Works in Los Angeles

Short version: a corporate car service account replaces per-ride booking with one billing relationship. You fund a credit balance (or run on a weekly invoice), a dedicated chauffeur holds your hours, and every ride — airport transfers, client pickups, full-day as-directed — draws from the same account. One itemized invoice each cycle, paid by ACH with no processing fee. At Continental, 100 credits equals one hour of chauffeured service, and the rate is locked the day you fund — no surge pricing, ever.

If your hotel, studio, or executive team books more than a handful of rides a month through a personal card and a booking app, an account is almost always cheaper, cleaner, and faster. This guide explains exactly how account-based chauffeur service works in Los Angeles, who it's for, how billing is handled, and how to set one up.

What "account-based" actually means

A Continental for Business account has four moving parts. Together they turn ground transportation from a stack of receipts into a single, predictable line item:

• A credit balance — you pre-fund hours (100 credits = 1 hour) or carry a retainer; airport transfers draw a flat credit rate so you always know the cost before the ride.
• A dedicated chauffeur — the same vetted, licensed professional in the same detailed Cadillac Escalade ESV, who learns your executives, your preferences, and your buildings.
• A private booking portal — your team requests rides, sees the live credit balance, signs documents, and downloads monthly statements without ever calling a dispatcher.
• One weekly invoice — every ride that cycle, itemized, paid by ACH (no fee) or card. No per-ride receipts, no reconciling 30 charges at month-end.

Who a corporate account is for

Accounts make sense the moment ground transportation becomes recurring and someone other than the rider is paying for it. In Los Angeles that's four groups in particular:

• Hotels & hospitality — concierge desks that send guests to LAX, dinner reservations, and tours daily, and want one trusted partner instead of a different rideshare every time.
• Studios & production — talent pickups, location moves, and crew transportation on tight schedules, billed to a production account, not a personal card.
• Executive & EA teams — assistants booking back-to-back meetings across the Westside and Downtown for principals whose time is worth far more than the car.
• Family offices & firms — recurring, discreet, white-glove transportation with clean monthly accounting and a single point of contact.

Credit accounts vs. a dedicated chauffeur retainer

There are two ways to run an account, and many clients use both. A credit account is pay-as-you-draw: you fund a balance, rides deduct from it, and you top up when it runs low — ideal for variable, on-demand needs. A dedicated chauffeur retainer reserves a set block of hours per day or week (say 10 hours a day, 6 days a week) with a named chauffeur on standby — ideal when you need the car held and ready, not requested.

The retainer is where the value compounds. The same chauffeur who already knows your executive's preferred route, the side entrance at the office, and that they like the cabin at 70°F and their calls uninterrupted is worth far more than whichever driver an app assigns. That continuity is the entire point of a luxury chauffeur service — and it's impossible to get booking ride-by-ride.

How billing works

Continental bills weekly. Every ride in the cycle lands on a single branded invoice with the date, route, and credits drawn. You pay by ACH bank transfer with no processing fee, or by card (a small surcharge covers card processing). Pricing is the same flat, zone-based rate Continental quotes everyone — there is no surge pricing on event nights or at 4 a.m. — and your credit rate is locked the day you fund, so a busy month never costs more per hour than a quiet one.

Account holders also get a downloadable monthly statement: trips taken, credits used and added, and opening-to-closing balance, formatted for expense reporting. Finance teams get clean records; principals never see a price.

The private booking portal

Every account comes with a secure portal at ridecontinental.com. Inside it your team can see the live credit balance and hours remaining, request a ride (or simply reach a chauffeur who's already on standby), review and e-sign agreements, download invoices and monthly statements, and message a dedicated account manager. It's the difference between calling a dispatcher and running your transportation like any other vendor relationship — self-serve, transparent, and on your schedule.

How to set up an account

Onboarding takes a single conversation. We confirm how you'll use the car (on-demand credits, a dedicated retainer, or both), set your hours and billing preference (ACH or card), provision your portal, and — for retainer accounts — assign your dedicated chauffeur. Most accounts are live within a day or two, and there's no long-term contract: you fund what you need and adjust as your volume changes.

Continental is a family-owned, owner-operated Los Angeles chauffeur service running a Cadillac Escalade ESV fleet — not a brokerage that farms your rides out to whoever's nearest. When you open an account, you're working directly with the people who own the cars and answer the phone at 3 a.m. That's the standard a corporate account is supposed to deliver, and it's the one we hold ourselves to on every ride.