How a Corporate Car Service Account Works in Los Angeles

Short version: a corporate car service account replaces booking ride by ride with one billing relationship. You fund a credit balance, or run on an invoice weekly, every two weeks or monthly, whichever suits your terms. A dedicated chauffeur can hold your hours, and every ride, from airport transfers and client pickups to full days as directed, draws from the same account. You get one itemized invoice each cycle, paid by ACH with no processing fee. At Continental, 100 credits equals one hour of chauffeured service, and your rate is locked on the day you fund.

If your hotel, studio or executive team books more than a handful of rides a month on a personal card and a booking app, an account is usually simpler, faster and better value. This guide explains how account-based chauffeur service works in Los Angeles, who it is for, how billing is handled and how to set one up.

What "account-based" means

A Continental for Business account has four parts. Together, they turn ground transportation from a stack of receipts into a single, predictable line item:

• A credit balance: you prepay for hours (100 credits equals 1 hour) or hold a retainer, and airport transfers draw a flat number of credits, so you always know the cost before the ride.
• A dedicated chauffeur: the same vetted, licensed professional in the same detailed Cadillac Escalade ESV, who learns your executives, your preferences and your buildings.
• A private booking portal: your team requests rides, checks the live credit balance, signs documents and downloads monthly statements without calling a dispatcher.
• One invoice on the cycle you choose: every ride in that cycle, itemized, paid by ACH (no fee) or card. No per-ride receipts and no reconciling 30 charges at month-end.

Who a corporate account is for

An account makes sense as soon as ground transportation becomes recurring and someone other than the rider is paying for it. In Los Angeles, that means four groups in particular:

• Hotels and hospitality: concierge desks that send guests to LAX, dinner reservations and tours every day, and want one trusted partner instead of a different rideshare each time.
• Studios and production: talent pickups, location moves and crew transportation on tight schedules, billed to a production account, not a personal card.
• Executive and EA teams: assistants booking back-to-back meetings across the Westside and Downtown for executives whose time is worth far more than the car.
• Family offices and firms: recurring, discreet, white-glove transportation with clean monthly accounting and a single point of contact.

Credit accounts vs. a dedicated chauffeur retainer

There are two ways to run an account, and many clients use both. A credit account is pay as you go: you fund a balance, rides are deducted from it, and you top up when it runs low. It suits variable, on-demand needs. A dedicated chauffeur retainer reserves a set block of hours per day or week (for example, 10 hours a day, 6 days a week) with a named chauffeur on standby. It suits clients who need the car held and ready rather than requested each time.

The retainer is where the value builds over time. A chauffeur who already knows your executive's preferred route, the side entrance at the office, and that they like the cabin at 70°F and their calls uninterrupted is worth far more than whichever driver an app assigns. That continuity is the point of a luxury chauffeur service, and you cannot get it by booking ride by ride.

Working out a ride while you read this? Get your price. Flat rate, gratuity included, locked when you book.

How billing works

Invoices go out weekly, or on the cycle you agree with us. Every ride in the cycle appears on a single branded invoice with the date, route and credits used. You pay by ACH bank transfer with no processing fee, or by card (a small surcharge covers card processing). Pricing is the same flat rate Continental quotes everyone, locked when you book, and your credit rate is locked on the day you fund, so a busy month never costs more per hour than a quiet one.

Account holders can also download a monthly statement showing trips taken, credits used and added, and the opening and closing balance, formatted for expense reporting. Finance teams get clean records, and executives never have to see a price.

The private booking portal

Every account comes with a secure portal at ridecontinental.com. In it, your team can see the live credit balance and hours remaining, request a ride (or simply reach a chauffeur who is already on standby), review and e-sign agreements, download invoices and monthly statements, and message a dedicated account manager. Instead of calling a dispatcher, you manage transportation like any other vendor relationship: self-serve, transparent and on your schedule.

How to set up an account

Setting up takes one conversation. We confirm how you will use the car (on-demand credits, a dedicated retainer or both), set your hours and billing preference (ACH or card), set up your portal and, for retainer accounts, assign your dedicated chauffeur. Most accounts are live within a day or two, and there is no long-term contract: you fund what you need and adjust as your volume changes.

Continental is a family-owned, owner-operated Los Angeles chauffeur service with its own Cadillac Escalade ESV fleet, not a booking app that sends whichever driver is nearest. When you open an account, you work directly with the people who own the cars and stand behind every ride. That is the standard a corporate account should deliver, and it is the one we hold ourselves to.